Real Estate CRM

At the core of every estate agency lies its approach to liaising with existing clients, prospective buyers, and business partners. As part of our comprehensive estate agency management software package called Zoddak, the CRM tool helps your business keep its competitive edge by providing these fundamental benefits:

• • Client data management. Enjoy the use of a searchable database that stores client information and relevant documents (e.g. sales proposals, contracts, and annotations).

• • Interaction tracking. Keep accurate records of conversations held in person, by phone, email, live chat, or on other channels. Log your data in manually, or integrate your phone and email system for automatic records.

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• Scaling your business. Forget spreadsheets and filing cabinets. Deal with hundreds of listings and clients simultaneously, keeping information safe, well-organized, easy-to-access, and readily available to all members of your staff.

• • Boosting efficiency. Optimize internal operations and minimize sources of irritation for your contacts by timing your interactions, tracking them, analysing them, and informing your resource planning decisions.

• • Excelling at customer service. Stay on top of customer needs and address them with stellar customer service through their communication channel of choice. Focus on providing best-in-class buyer or renter experience to stay ahead of your competitors.